Is it time for the logistics service providers to make more of a concerted effort to hire people from the other side of the fence in order to bring fresh ideas and insight instead of just trying to grab the best people from the direct competition?
There is certainly lots to learn from people who have worked on the client side even if they haven’t been 100% focused on Logistics in their role.
End users are always looking for cost effective solutions to help bolster and improve efficiency and visibility within their supply chains and I am sure that having a deep knowledge of the business gained from having worked on the inside of the industry on the clients side of the fence would be a major factor in being able to provide very client specific and industry specific solutions and ultimately win and retain the business from that client.
Within the 3pl’s I would cite regional key account management roles for certain specific industry verticals and regional business development roles focused on delivering supply chain and contract logistics solutions as very good examples where many companies are struggling to find suitably qualified people with existing 3pl experience, in my view this is certainly the case in the MEA Region.
Agree or disagree?
Please share your thoughts.
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